1) What is HDI?
HDI is the world’s largest membership association for the service and support industry. Founded in 1989, HDI’s mission is to lead and promote the customer service and technical support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for customer service and technical support professionals. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. HDI has more than 7,500 members worldwide (including 90% of the Fortune 500) and more than 50 active U.S. and Canadian local chapters.
2) What is the URL for HDI Global?
The URL for HDI Global is http://www.thinkhdi.com.
3) How do I become a member and what are the different membership levels?
To join, call (800) 248-5667 or view the various membership levels, benefits, associated costs and purchase one athttp://www.thinkhdi.com/join/levels.aspx.
4) How do I register/unregister for a local chapter meeting?
Our chapter meetings are free to attend. To view the current chapter meeting announcement, visit our events calendar on the toolbar at the top of the page. To register/unregister to attend, click on the event on the events calendar and select the event’s invitation link.
5) How do I subscribe or unsubscribe to your mailing list?
To join or leave our mailing list, fill out the form located at https://dfwhdi.org/emailsubscription.asp.
7) Where can I download the last meeting’s presentation?
The last meeting’s presentation and other archived meeting information can be downloaded by members only by selecting the “Members Only” portion, logging in, and clicking on “View/Download Meeting Content”.
8) As a supplier, how can I showcase my products to HDI?
Contact our VP Vendor Relations at VP_VendorRelations@dfwhdi.org.
9) How do I submit Dallas/Fort Worth Area Events for your Calendar of Events?
At this time, only officers may submit events to our calendar. If you would like your event to appear on our calendar, please email the webmaster at firstname.lastname@example.org.
10) How do I volunteer to host a monthly chapter meeting?
For Information on Hosting a monthly chapter meeting, please click here or view the Meeting Host Information under “Events”.
11) How do I volunteer to be a Keynote Speaker at a monthly chapter meeting?
For Information on Speaking at one of our chapter meetings, please click here or view the “Become a Speaker” information under “Events”.